Privacy policy

A Momentary Pause Privacy Policy

Here at A Momentary Pause, we are committed to protecting and respecting your privacy and have written our policies and procedures inline with GDPR. This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.amomentarypause.co.uk.

PERSONAL INFORMATION WE COLLECT

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse, we collect information about the individual web pages or products that you view within the site, what websites or search terms referred you to this site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” - these are data files that are placed on your device or computer and often include an anonymous unique identifier. This information is only stored temporarily for management and will not be used or processed for any other reason. Consent for collection of cookies is given by yourself by activating or deactivating the settings on your browser. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

We would like to reiterate that this technology is used solely to track patterns of behaviour of visitors on the site to improve our services. This information cannot be used to identify you. If you have any questions or concerns, please contact us at info@amomentarypause.co.uk

Additionally when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this sensitive information as “Order Information.” Order Information is collected with your explicit consent solely for the design, production and delivery of your products. This may include passing your Order Information to our service providers, however we have ensured that these companies are also GDPR compliant and committed to your data privacy.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential errors, risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. Beyond this, any emails are only sent for order confirmation and communication purposes. We do not send spam emails and any marketing emails are only sent using an opt-in service. You are welcome to opt-out at any point.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We use Shopify as a direct payment gateway and PayPal as an alternative payment gateway. You can read PayPal's privacy policy here: https://www.paypal.com/en/webapps/mpp/ua/privacy-full
Your payment details are stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK
If you are an EU resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at info@amomentarypause.co.uk

Additionally, if you are an EU resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.

AGE OF CONSENT

By using this site, you represent that you are at least the age of consent in your state or province of residence, or that you are the age of consent in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

DATA RETENTION
When you place an order through the site, we may maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at enquiries@amomentarypause.co.uk.